Terms of service
GENERAL INFORMATION
Welcome to LH3D! The terms "we", "us" and "our" refer to LH3D. This website is operated by LH3D, offering you, the customer, a curated shopping experience (the "Services"). LH3D is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any documents they expressly incorporate by reference (these "Terms of Service" or "Terms"), govern your access to and use of the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights, and cover areas such as warranty disclaimers and limitation of liability.
By accessing or using any part of the Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to all the terms of this agreement, you may not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services.
You may not use our products for any illegal or unauthorized purpose, and you may not, in the use of the Services, violate any laws in your jurisdiction (including but not limited to copyright laws).
SECTION 2 - PRODUCTS AND PRICING
All products sold by LH3D are handmade to order using 3D printing technology. We reserve the right, but are not obligated, to limit sales of our products to any person, geographic region or jurisdiction. Prices for our products are subject to change without notice.
We have made every effort to display the colours and finishes of our products as accurately as possible. We cannot guarantee that your device's display of any colour will be accurate, and finishes may vary slightly between units due to the nature of the 3D printing process.
SECTION 3 - ORDERS AND PAYMENT
We reserve the right to refuse any order you place with us. Payments are processed securely through Shopify Payments and our other authorised payment providers. By placing an order, you confirm that the payment information you provide is accurate and that you are authorised to use the payment method provided.
SECTION 4 - SHIPPING AND DELIVERY
Shipping timeframes and costs are outlined in our Shipping Policy. Because each item is made to order, please allow for the stated production time in addition to shipping time. LH3D is not responsible for delays caused by customs, couriers, or other circumstances outside our control.
SECTION 5 - RETURNS AND REFUNDS
Our returns and refund terms are set out in our Refund Policy. As many of our items are custom made (including personalised name/initial engraving), please review the Refund Policy carefully before ordering.
SECTION 6 - INTELLECTUAL PROPERTY
All content included on this site, such as text, graphics, logos, images, and product designs, is the property of LH3D and is protected by applicable intellectual property laws. You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Services without our express written consent.
SECTION 7 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Services will be uninterrupted, timely, secure or error-free. Our products are provided "as is" and "as available" without any representation or warranty, express or implied.
In no case shall LH3D, our directors, officers, employees or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the Services or products procured through the Services.
SECTION 8 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Queensland, Australia.
SECTION 9 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.
SECTION 10 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at umpa2013@gmail.com.
Our contact information is as follows:
LH3D
umpa2013@gmail.com
UNIT 34 / 1 BEOR ST, Port Douglas QLD 4877, Australia
+61447035206
ABN 88 567 687 089